Privacy Policy

Effective date: July 3, 2024
This Privacy Policy governs the manner in which Gateway Solutions s.r.o. ("Certified Pixel," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the certifiedpixel.com website ("Website") and all products and services offered by Certified Pixel.

1. What is the Policy About?

This Privacy Policy outlines how we collect, use, protect, and share personal information obtained from Users of our Website and services. We are committed to protecting the privacy and security of our Users' personal information and ensuring compliance with applicable data protection laws and regulations.

2. What Personal Information Means

Personal information refers to any information that identifies or can be used to identify an individual User. This may include, but is not limited to, name, email address, mailing address, phone number, payment information, IP address, browser information, and any other information provided by Users in connection with the use of our Website and services.

3. How We Collect Personal Information

We may collect personal information from Users in various ways, including:
When Users visit our Website: We may automatically collect certain information about Users' interactions with our Website, such as the pages visited, the links clicked, and the time spent on each page.
When Users subscribe to our services: We may collect personal information, including name, email address, mailing address, phone number, and payment information, when Users subscribe to our services or fill out a form on our Website.
When Users communicate with us: We may collect personal information when Users communicate with us via email, chat, or other communication channels, including information provided in such communications.

4. How We Use Personal Information

We may use personal information collected from Users for the following purposes:
To provide and maintain our services: We use personal information to provide, maintain, and improve our services, including processing subscriptions, facilitating payments, and responding to User inquiries and requests.
To personalize User experience: We may use information to personalize User experience and customize the content and features of our Website and services based on Users' interests and preferences.
To improve our services: We use personal information to analyze usage patterns, troubleshoot technical issues, and identify areas for improvement to enhance the quality and functionality of our services.
To communicate with Users: We may use personal information to communicate with Users about their subscriptions, account-related activities, updates, promotions, and other service-related matters.

5. How We Protect Personal Information

We take appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, including:
Encryption: We use industry-standard encryption technologies to secure the transmission of personal information between Users' devices and our servers.
Access Controls: We restrict access to personal information to authorized personnel only and implement strict access controls to safeguard against unauthorized access.
Data Security: We employ advanced security measures, such as firewalls, intrusion detection systems, and regular security audits, to protect against security breaches and unauthorized access to personal information.
Despite our efforts to protect Users' personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Users' personal information, we cannot guarantee its absolute security.

6. Cookie Policy

Our Website may use cookies and similar technologies to enhance User experience and track usage patterns. Cookies are small text files stored on Users' devices that track information about their activities on our Website. We may use both session cookies, which expire when Users close their browser, and persistent cookies, which remain on Users' devices for a set period of time.
We use cookies for various purposes, including:
Authentication: We use cookies to authenticate Users and prevent unauthorized access to their accounts.
Preferences: We use cookies to remember Users' preferences and settings, such as language preferences and customized content.
Analytics: We use cookies to analyze User behavior and track usage patterns to improve our Website and services.
Users may choose to set their web browsers to refuse cookies or alert them when cookies are being sent. However, if Users do not accept cookies, some parts of our Website may not function properly.

7. GDPR Requirements

We are committed to complying with the General Data Protection Regulation (GDPR) requirements applicable to the collection, processing, and storage of personal data of individuals located in the European Economic Area (EEA). We ensure that all personal data processing activities are conducted lawfully, fairly, and transparently in accordance with GDPR principles.

8. Hosting and Data Transfer

User personal information may be stored and processed on servers located in various countries around the world, including countries outside the European Economic Area (EEA). By using our services, Users consent to the transfer of their personal information to these countries.
We take appropriate measures to ensure that any transfer of personal information outside the EEA is carried out in compliance with applicable data protection laws and regulations and that adequate safeguards are in place to protect the privacy and security of Users' personal information.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When personal information is no longer required for the purposes for which it was collected, we will securely delete or anonymize it.

10. Customer Rights

Users have the right to access, correct, update, or delete their personal information at any time. Users may also have the right to restrict or object to certain processing activities, as well as the right to data portability. To exercise these rights or for any inquiries regarding their personal information, Users may contact us using the contact information provided below.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Gateway Solutions s.r.o. Rybná 24, 110 00 Praha, Czech Republic, Email: privacy@certifiedpixel.com

12. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage Users to periodically review this page for any updates or changes to stay informed about how we are protecting the personal information we collect.